Student Refund Process

Northeast Iowa Community College partners with BankMobile Disbursements to provide refunds to students.

Who is BankMobile Disbursements?

BankMobile Disbursements is a division of Customers Bank. They provide services which process and disburse credit balances on behalf of colleges and universities. For more information about BankMobile, visit their Refund Choices page.

What type of refunds?

Student financial aid refunds are processed through BankMobile Disbursements along with refunds for schedule adjustments if paid by check or cash. Please note: refunds for student payments made by credit card will still be processed through the credit card that was used.

What do students need to do?

  1. Make sure NICC has your current mailing address! If your address changed recently, please contact Student Services at 844.642.2338, ext. 1376 (Calmar) or ext. 2221 (Peosta) to update. Your current address is extremely important!

  2. Be sure to update your address with the US Postal service as well to avoid delays.