Important Contacts for Students
College staff and faculty are working remotely and are here to help students and the community. Please call 844.642.2338 to reach us or use additional contacts below.
Technology Support (NICC Help Desk)
- Phone 844.642.2338, ext. 555 (8 AM to 5 PM, Monday – Friday)
- Email (helpdesk@nicc.edu)
- Tickets (submit a ticket)
- Chat (via MyCampus)
- Information Help Site
- Zoom appointment – make a request using one of the above
Department of Instructional Innovation and Design
- Brightspace Helpdesk Ticket System
- Phone: 844.642.2338, ext. 1701 (8 AM to 5 PM, Monday – Friday)
Faculty
- Refer to the course syllabus in Brightspace for your faculty’s contact information.
- Call the Department of Instructional Innovation and Design if you are uncertain how to navigate Brightspace.
Academic Deans
- Kathleen Nacos-Burds - Interim Dean of Career and Technical Education, nacos-burdsk@nicc.edu, 844.642.2338 ext. 2135
- Laura Menke - Dean of Allied Health, menkel@nicc.edu, 844.642.2338 ext. 2498
- Jeff Murphy - Executive Dean of Liberal Arts, Sciences and Business, murphyj@nicc.edu, 844.642.2338 ext. 1235
- Sue Schneider - Dean of Nursing, schneiders@nicc.edu, 844.642.2338 ext. 2209
- Bruce Bearinger- Dean of Agriculture, Animal Science and Transportation, bearingerb@nicc.edu, 844.642.2338 ext. 8128
- Michael Gau- Associate Dean of Liberal Arts, Science, and Business, gaum@nicc.edu, 844.642.2338 ext. 2322
- Mark Gerein - Dean of Advanced Manufacturing, Industrial Technology and Computer Science, gereinm@nicc.edu, 844.642.2338, ext. 2168
Student Services/Advising/Financial Aid
- Email: studentservices@nicc.edu
- Phone: 844.642.2338, ext. 2700 (7:30 AM - 5:00 PM, Monday - Friday)
- Zoom appointments – make a request using one of the above
Learning Center
- Email aldenp@nicc.edu with general questions.
- Email instructional specialists with specific questions
- Phone: 844.642.2338, ext. 2331
- Online tutoring is available through Upswing Sunday-Friday, also listed in Brightspace
Counseling
- Email: burnsra@nicc.edu (Calmar) or andersoner@nicc.edu (Peosta)
- Phone: 844.642.2338, ext. 1378 (Randi Burns - Calmar) or ext. 2215 (Erik Anderson - Peosta)
- Zoom appointments – make a request using one of the above
- Resources online at Counseling Resources and in Brightspace
Student Crisis Fund
- Eligibility and Application online at Student Crisis Fund Application
Disability Services
- Email: stamata@nicc.edu (Calmar) or greenad@nicc.edu (Peosta)
- Phone: 844.642.2338, ext. 1258 (Anna Stamat - Calmar) or ext. 2280 (Adam Green - Peosta)
- Zoom appointments – make a request using one of the above
- General information and resources online at Disability Services
Library
- Email: lib-cal@nicc.edu (Calmar) or libpeo-l@nicc.edu (Peosta) for general questions
- Email: davidsonk@nicc.edu (Karen Davidson - Calmar) or liebermanv@nicc.edu (Victor Lieberman - Peosta)
- Online resources available on the Library site, also listed in Brightspace
TRIO (Peosta only)
- Email: virtac@nicc.edu (Cindy Virta) or kremerj9@nicc.edu (Jodi Kremer)
- Phone: 844.642.2338, ext. 2406 (Cindy Virta) or ext. 2405 (Jodi Kremer)
- Phone: 844.642.2338, ext. 2408 (Nikki Atnip) to schedule appt
- Zoom appointments – make a request using one of the above
- TRIO Tutor: email millers481@nicc.edu (Sue Miller) for tutoring appt. TRIO Students only.
- Online resources available at TRIO
High School Partnerships
- Email: hvitvedm@nicc.edu (Missy Hvitved), stelkenc@nicc.edu (Caitlin Stelken), gilbertka@nicc.edu (Katie Gilbert), smithj@nicc.edu (Janet Smith)
- Phone: 844.642.2338
- Missy Hvitved ext. 1157 (Northern end high schools)
- Caitlin Stelken ext. 2393 (Southern end high schools)
- Katie Gilbert ext. 2389 (Associate Dean of High School Partnerships)
- Janet Smith ext. 2320 (Administrative Assistant)
- Zoom appointment – request using the above
Student Life
- Email: poppk@nicc.edu (Kara Popp, Peosta)
- Phone: 844.642.2338, ext. 2104
- Email: betzers@nicc.edu (Shannon Betzer, Calmar)
- Phone: 844.642.2338, ext. 1237
Watch NICC email for virtual student life events!
Finance Office
- Lynnette Lyons - Finance Manager, lyonsl@nicc.edu, 844.642.2338 ext. 1231
- Katrina Nicholls - Student Accounts Bookkeeper, nichollsk@nicc.edu, 844.642.2338 ext. 1204
- Darci Werner - Finance Coordinator, wernerda@nicc.edu, 844.642.2338 ext. 2202
Business and Community Solutions
- Wendy Mihm-Herold- Vice President Business and Community Solutions, conted@nicc.edu, 844.642.2338 ext. 1399
To Report a Concern, Incident or Unresolved Complaint:
- Incident of Concern Form
- Complaint Form - In the event of a complaint, issues should be resolved at the lowest level possible to resolve the concern quickly and to the satisfaction of those involved. Students are encouraged to make an informal inquiry to an instructor, advisor or assigned dean/director as soon as possible following the event that gave rise to the complaint.