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Emerging Leaders Session (Calmar)

Tuesday, February 13, 2024
12:00 PM - 1:00 PM
Student Center, Room 109
Northeast Iowa Community College
1625 Hwy 150 S
Calmar, IA 52132
Event Contact
Shannon Dirks

Managing Conflict: Respond, Don’t React

Maintaining a calm composure and not taking another persons’ message personally is advantageous when emotions are high.  Learning to respond, rather than react is key to effectively responding to a conflict. In this interactive workshop students will:

  • Explain how emotions may impact the interaction.
  • List and explain the 7-step process of effectively handling difficult situations.

Presented by: 

Paulette Milewski, MOL
ConnectED Solutions