Develop the skills necessary for; delivering clear, concise, effective verbal and written business communications, stellar customer service, problem solving, decision making and quality assurance through classroom and experiential learning.
Paying for the Program
There are many options available for tuition savings. Contact the Admissions or Financial Aid office for more information.
You may qualify to earn a Career Pathway Certificate at no cost if you meet all eligibility requirements.
Estimated annual salary for Customer Service graduates represents median annual wage from EMSI's Analyst, Career Coach and Institutional Research data.
- Member Service Representative
- Office Administrator
- Advertising Sales Coordinator
Register and pay tuition now for the next class offering or Apply for Tuition Assistance.
- For Tuition Assistance contact NICC Business and Community Solutions to complete the following:
- Tuition Assistance Program Application
- CASAS Assessment
- Interview with NICC staff
In partnership with Greater Dubuque Development Corporation and Opportunity Dubuque, the College will provide child care assistance at no cost to those who qualify while students are in class for this program. Also, full-time employed graduates from this program may qualify for additional child care support for up to 12 months at a licensed or registered child care provider. Child care services are available in the Dubuque and Peosta areas only.
Business and Community Solutions Program Developer
- Email: firstname.lastname@example.org
- Phone: 844.642.2338, ext. 3139
- Location: Town Clock