Administrative Office Associate

A woman with long dark hair smiles as she talks on the phone and holds a paper file in her office.

Administrative Office Associate

Subject Area: Business, Marketing and Hospitality

Award: Diploma

Minimum Credits: 38

Location: Calmar, Peosta

Entry: Summer, Spring, Fall


The office assistant plays an important role in the operation of a successful business and often holds positions involving considerable responsibility. Duties include organizing the office, typing, taking dictation, transcribing, handling correspondence, sorting mail, filing, answering the telephone, greeting customers, operating a variety of office machines, making travel arrangements, scheduling appointments and maintaining records. The office assistant is able to interpret the needs of the employer, maintain poise and friendliness and apply good human relation skills at all times.

Employment opportunities include secretary, clerk, receptionist, record keeper or information processor.

Admissions Requirements
  1. Apply for admission.
  2. Submit official high school, high school equivalency and/or college transcripts to the Admissions Office of the campus you plan to attend.
  3. Complete ACCUPLACER® reading and writing assessment. Testing may be waived based on previous college coursework or submission of valid ACT®, ACT Compass® or ALEKS® test scores. Scores are valid for three years.
Academic Requirements

View the printable Ed Plan (Diploma).

Term 1
ADM:116 Keyboarding II 3.0
ADM:162 Office Procedures 3.0
BCA:212 Intro to Computer Business Apps 3.0
BUS:103 Intro to Business 4.0
SDV:179 The College Experience 3.0
* Communication Elective 3.0


Term 2
ADM:119 Keyboarding III 3.0
ADM:181 Records and Database Management 3.0
BCA:213 Intermediate Computer Business Apps 3.0
BUS:121 Business Communications 3.0
BUS:204 Professionalism in the Workplace 3.0


Term 3
ADM:936 Occupational Experience 4.0

This Diploma program requires a minimum of six credits of general education electives (excluding Developmental courses) from Communication, Humanities, Math, Science, or Social Science). Three of these hours can include SDV:179 The College Experience. If The College Experience course is waived or transfers in for less than three credits, an additional general education elective from the areas listed above is required.


Communication Elective: COM:723, ENG:105, ENG:106, SPC:112

Employment Information

The annual income range for Administrative Office Associate graduates is $19,806 - $28,863.

Source: EMSI; Salary range represents 10th percentile - median annual wage for related occupations in the NICC district.

View Gainful Employment information for this program.

Calmar Employment Information

Employers of NICC Alumni

Farm Bureau Federation, Waukon, IA
Fayette Dental Clinic, Fayette, IA
Hofmeyer & Hanson P.C., Fayette, IA
Medicap Pharmacy, Cresco, IA
NICC, Calmar, IA
Wilbur Ford, West Union, IA

Sample Job Titles

Account Manager
Administrative Assistant
Human Resources/Benefits
Support Staff

Peosta Employment Information

Employers of NICC Alumni

American Trust, Dubuque, IA
First National Bank, Plateville, WI
Flexsteel Industries, Inc. Dubuque, IA
Inventory Trading, Peosta, IA
NICC-Town Clock Center, Dubuque, IA
Reynolds & Kenline Law Firm, Dubuque
Rodas Chevrolet, Strawberry Point, IA
Swiss Colony, Peosta, IA

Sample Job Titles

Account Manager
Administrative Assistant
Human Resources/Benefits
Support Staff


Susan Elwood
Business Faculty (Calmar)
800.728.2256, ext. 422

Marianne Weber
Business Faculty (Peosta)
800.728.7367, ext. 322