Customer Service

Business and Hospitality

Develop the skills necessary for; delivering clear, concise, effective verbal and written business communications, stellar customer service, problem solving, decision making and quality assurance through classroom and experiential learning.

Award: Career Pathway Certificate
Credits: Noncredit
Locations: Town Clock Business Center (Dubuque)

Paying for the Program

$1,199*

There are many options available for tuition savings. Contact the Admissions or Financial Aid office for more information.

You may qualify to earn a Career Pathway Certificate at no cost if you meet all eligibility requirements.

Register and pay tuition now for the next class offering or Apply for Tuition Assistance.

  • For Tuition Assistance contact NICC Business and Community Solutions to complete the following:
    • Tuition Assistance Program Application
    • CASAS Assessment
    • Interview with NICC staff
Request Information

In partnership with Greater Dubuque Development Corporation and Opportunity Dubuque, the College will provide child care assistance at no cost to those who qualify while students are in class for this program. Also, full-time employed graduates from this program may qualify for additional child care support for up to 12 months at a licensed or registered child care provider. Child care services are available in the Dubuque and Peosta areas only.

Krista Walsh-Weitz

Krista Weitz
Business and Community Solutions Program Developer

  • Email: walsh-weitzk@nicc.edu
  • Phone: 844.642.2338, ext. 3139
  • Location: Town Clock